Shipping Policy
Fast, reliable delivery – so you spend more time on the water.
At Kite Republic, we’re committed to getting your gear to you quickly, safely, and hassle-free. Whether you’re gearing up for a local session or planning a trip abroad, we’ve got your shipping covered.
🚚 Australia-Wide Shipping Options
1. Flat Rate StarTrack Express
Fast and dependable shipping to most destinations across Australia.
2. FREE Shipping Australia-Wide (Orders $499+)
Enjoy free shipping on orders over $499 to most metro and major regional areas.
This option includes Authority to Leave (ATL), allowing your parcel to be left in a secure location—no signature required.
Helps avoid re-delivery fees due to missed deliveries.
Excludes bulky or oversized items and remote delivery zones.
3. Local Pickup – KR Shop (St Kilda)
Prefer to collect in person? Choose local pickup and collect your gear directly from our store at:
📍 St Kilda Sea Baths, U4/10–18 Jacka Blvd, St Kilda VIC 3182
💰 Shipping Costs
FREE standard shipping on orders over $499 (metro & major regional areas only).
Shipping fees apply for:
Rigid (hard) SUP boards
Oversized or bulky items
Island or remote area deliveries
We’ll contact you with a custom quote if your order falls into one of these categories.
Tip: Contact us before ordering for a tailored shipping estimate.
⏱️ Delivery Timeframes
All orders are dispatched from our Melbourne HQ.
Metro areas: 1–2 business days after dispatch
Regional areas: 2–5 business days
Orders placed before 1:00 PM (weekdays) are usually shipped same day
Orders placed after 1:00 PM are dispatched within 24 hours on business days
Once your order is packed, you’ll receive a confirmation with tracking details.
🌍 International Shipping
Yes, we ship globally via UPS.
Estimated delivery: 10–15 business days after payment
Duties, taxes, or import fees may apply and are the buyer’s responsibility
See our Terms & Conditions for full details
📦 Shipping Carriers
We primarily use StarTrack for domestic deliveries:
🔗 Track Your Order
Depending on your location or order size, we may also use:
Australia Post
CouriersPlease
TNT or UPS (for international & oversize items)
⚠️ Important Notes
Delivery estimates are guidelines only and may vary during public holidays, peak seasons, or severe weather.
Orders with customizations or special requirements may take longer to dispatch.
If an item is unexpectedly out of stock, we’ll notify you promptly with alternative options.
❓ Need Help?
If you’re unsure about shipping costs, delivery timeframes, or have special requests—reach out to our team:
📧 Email: [email protected]
📞 Phone: (03) 9537 0644
📍 Visit Us: St Kilda Sea Baths, U4/10–18 Jacka Blvd, St Kilda VIC 3182
