At Kite Republic, we are committed to protecting your privacy and handling your personal information responsibly and in accordance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Collection of Personal Information

We collect personal information only when necessary for our business functions and activities. This may include when you:

• Register for membership or lessons

• Make a purchase online or in-store

• Sign up to newsletters or promotions

• Contact us for support or enquiries

Information collected may include your name, address, phone number, email address, and any other details required to complete your request.

2. How We Use Your Information

We use your personal information to:

• Provide and deliver services, products, and updates

• Process orders and payments

• Communicate offers, promotions, or news (if you have opted in)

• Improve our products, website, and services

• Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information to third parties. In limited cases, we may share your data with trusted service providers (e.g. couriers, payment gateways) who assist us in operating our business, under strict confidentiality agreements.

3. Cookies and Analytics

Our website uses cookies and tracking technologies, including Google Analytics, to help us understand how visitors use our site and to improve your browsing experience. These tools may collect information such as your IP address, browser type, pages visited, and session duration.

You may choose to disable cookies via your browser settings; however, this may limit some website functionality.

4. Security of Your Data

We take reasonable steps to ensure your personal information is stored securely, whether electronically or in physical format. This includes the use of encryption, firewalls, secure server environments, and restricted staff access.

Despite our efforts, no method of transmission over the internet is 100% secure. We cannot guarantee absolute data security, but we aim to protect your information to the best of our ability.

5. Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or out of date. Please contact us using the details below.

6. Third-Party Links and Services

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to read their policies before providing any personal information.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. The latest version will always be available on our website.

8. Contact Us

If you have questions about our Privacy Policy or would like to make a complaint about how we have handled your personal information, please contact:

Kite Republic Pty Ltd
St Kilda Sea Baths Complex
U4 / 10-18 Jacka Blvd,
St Kilda VIC 3182
Email: [email protected]
Phone: +61 (03) 9537 0644